ORSR has power but will not turn on (external lights don't turn on)
A
Adrian Wyche
started a topic
about 2 months ago
Hello, I was wondering if anybody else has encountered the issue that I am having with several readers. I have tried multiple power sources, including AC, 12V battery, and the portable battery pack from Oregon RFID. Our readers will not turn on, so I waited a week to try to turn them back on if they just needed time to reset but that did not work. I have also tried opening the back, which has lights on (alternating between 031 and 032, photos attached) so the power source is working, and I have tried pressing the reset button but nothing I have tried has allowed me to turn on the reader. I have also tried connecting to the terminal (CoolTerm) to see if I can connect to try updating the firmware, but the readers are not detectable/the terminal does not let us type anything (I have checked the settings and port, and it works with our other readers). Does anybody have any suggestions?
Adrian Wyche
Hello, I was wondering if anybody else has encountered the issue that I am having with several readers. I have tried multiple power sources, including AC, 12V battery, and the portable battery pack from Oregon RFID. Our readers will not turn on, so I waited a week to try to turn them back on if they just needed time to reset but that did not work. I have also tried opening the back, which has lights on (alternating between 031 and 032, photos attached) so the power source is working, and I have tried pressing the reset button but nothing I have tried has allowed me to turn on the reader. I have also tried connecting to the terminal (CoolTerm) to see if I can connect to try updating the firmware, but the readers are not detectable/the terminal does not let us type anything (I have checked the settings and port, and it works with our other readers). Does anybody have any suggestions?